Director of Cloud Product Management, Teradata

• Developed go-to-market strategy, including product features, release schedules, licensing, pricing, customer and field engagement plans
• Owned as-a-service offerings for Free Trials & Proof of Concepts and Ecosystem Services across IntelliCloud data centers and public cloud environments, including hybrid deployment options
• Engaged with customers and prospects to evolve product requirements for the engineering teams to deliver within specification, on-time, and on-budget
• Responsible for being the voice of the customer during product feature planning and prioritization
• Developed detailed, crisp business requirements and user stories used to create product specifications and architectures
• Managed prioritization and trade-offs among customer experience, performance, and operational support load
• Managed products through various launch phases and follow-on releases
• Defined and drove the business plan, strategy, and tactical work
• Represented Teradata at industry events and conferences

Software Consultant (Independent)

Director of Engineering, OkCupid Labs

• Grew and managed team of 12 highly-skilled frontend, backend and operations engineers
• Contributed to product vision and feature planning
• Led architecture design and development efforts building a new, highly-scalable Service Oriented Architecture (SOA) platform for the online dating site Singlesnet.com (and Kiss.com)
• Led DevOps infrastructure design, implementation and cloud deployment on Amazon Web Services (AWS)
• Oversaw migration of 11M member accounts ensuring uninterrupted service for our customers
• Built and delivered features (new and iterative) at all levels of the app
• Developed app and service release procedures and conventions
• Championed continuous integration (CI) and deployment (CD) to staging environments and managed deployments to production

Director of Software Development, Match.com

• Led and managed all development for Singlesnet.com
• Managed a distributed (virtual) team of 10+ engineers and designers
• Co-managed operations efforts
• Created automated revenue and customer engagement reports and metrics, detailing business health
• Developed framework for implementing and optimizing customer acquisition landing pages with A/B testing support
• Led site-wide user interface (UI) and user experience (UX) reboot
• Developed anti-fraud strategies and reporting
• Spearheaded security and Payment Card Industry Data Security Standard Level 2 (PCI DSS) compliance efforts protecting sensitive customer data

Chief Information Officer (CIO), The Hive

• Remote-managed a large deployment of Linux servers (300+) in our Massachusetts-based data center
• Developed server health monitoring systems, alert and problem escalation procedures
• Collaborated in the development of an in-house VoIP-based instant messaging platform (somewhat similar to today’s Google Hangouts); This tool was used by our entire company
• Deeply involved in development and operations; consulted on projects throughout the organization

Co-Founder & Chief Information Officer (CIO), Singlesnet.com

• Co-founded business and helped grow it to a thriving user-base of 27M+ members; 550K+ unique daily active users (DAU)
• Achieved most-visited online dating site in the US status in 2008 (Hitwise)
• Served as Chief Information Officer (CIO) from 2002-2010
• Developed a large number of the front and back-end systems powering the business
• Developed fast bulk email generation and delivery system; included feedback loop monitoring, bounce handling, click-through and conversion monitoring
• Developed REST-based API with access controls for member account creation
• Created subscription-based payment processing system supporting multiple payment methods and processing gateways (credit card, e-check / ACH and PayPal); Responsible for handling ~$40M annual revenue
• Instrumental in facilitating the acquisition of Singlesnet by Match.com in 2010

Chief Systems Architect & Founding Member, Digital ID World

• Founding member
• Developed website, registration and supporting systems, including payment processing
• Organized and helped manage conference logistics
• Managed wireless access points, GNU/Linux servers, traffic shaping, firewalling for conference attendees and exhibitors
• Digital ID World operated as a joint venture in 2005 and was ultimately acquired by IDG in 2008

Founding Contributor, Ping Identity Corporation

• Built and maintained key IT systems, including web servers, email and DNS